*{margin:0;padding:0;box-sizing:border-box}body{font-family:'Segoe UI',Tahoma,Geneva,Verdana,sans-serif;background-color:#f5f5f5;height:100vh;position:relative;background-image:url(../img/back-eqdom.png);background-repeat:no-repeat;background-size:cover;background-position:center;background-attachment:fixed}.chat-launcher{position:fixed;bottom:30px;right:30px;width:60px;height:60px;border-radius:50%;background-color:#ee3b45;;box-shadow:0 4px 8px rgb(0 0 0 / .2);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all 0.3s ease;z-index:999}.chat-launcher:hover{transform:scale(1.05);filter:brightness(85%)}.chat-launcher img{width:30px;height:30px}.notification-badge{position:absolute;top:0;right:0;background-color:#ff4d4f;color:#fff;font-size:12px;width:20px;height:20px;border-radius:50%;display:flex;align-items:center;justify-content:center;transform:translate(25%,-25%);opacity:0;transition:opacity 0.3s ease}.notification-badge.active{opacity:1}.chat-container{position:fixed;bottom:100px;right:30px;width:350px;height:450px;background-color:#fff;border-radius:15px;box-shadow:0 5px 20px rgb(0 0 0 / .2);display:flex;flex-direction:column;overflow:hidden;transition:all 0.3s ease;z-index:998;opacity:0;transform:translateY(20px) scale(.9);pointer-events:none}.chat-container.active{opacity:1;/*! transform: translateY(0) scale(1); */
 pointer-events:all}.chat-container.maximized{width:71vw;height:100vh;bottom:0;right:0;border-radius:0;z-index:999;background:rgb(255 255 255 / .7)}.chat-container.maximized.active{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);margin:0;width:70vw;height:80vh;background:rgb(255 255 255 / .8);border-radius:15px;box-shadow:0 10px 40px rgb(0 0 0 / .3)}.chat-header{background-color:#ee3b45;;color:#fff;padding:15px 20px;display:block;justify-content:space-between;align-items:center}.chat-header .logo-chat-header{display:inline-block;vertical-align:middle;margin-right:4px;padding:4px;background-color:#fff;width:60px;height:60px;border-radius:50%}.chat-header .logo-chat-header img{display:block;margin:auto;width:100%;height:100%;border-radius:50%}.chat-header h3{font-size:16px;font-weight:600;display:inline-block;vertical-align:middle}.chat-header-actions{float:right;display:flex;align-items:center;padding-top:18px}.maximize-chat,.close-chat{background:none;border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;padding:2px}.maximize-chat{margin-right:10px}.close-chat{font-size:20px;line-height:20px}.chat-messages{flex-grow:1;padding:15px;overflow-y:auto;background-color:rgb(255 255 255 / .7)}.message{margin-bottom:10px;padding:10px 15px;border-radius:15px;max-width:80%;word-wrap:break-word}.user-message{background-color:#e6f2ff;margin-left:auto;border-bottom-right-radius:5px}.bot-message{background-color:#f0f0f0;margin-right:auto;border-bottom-left-radius:5px}.file-attachment{display:flex;align-items:center;margin-top:5px;padding:5px 10px;background-color:#f0f0f0;border-radius:10px;font-size:12px}.file-attachment svg{width:16px;height:16px;margin-right:5px;fill:#ee3b45;}.file-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:150px}.multiple-choice{display:flex;flex-direction:column;gap:8px;margin-top:10px}.choice-option{background-color:#f5f5f5;border:1px solid #e0e0e0;border-radius:20px;padding:8px 15px;cursor:pointer;transition:all 0.2s ease;font-size:14px}.choice-option:hover{background-color:#e8f4ff;border-color:#ee3b45;}.choice-option.selected{background-color:#ee3b45;;color:#fff;border-color:#ee3b45;}.chat-input-container{padding:15px;border-top:1px solid #e0e0e0;display:flex;flex-direction:column}.input-actions{display:flex;align-items:center;margin-bottom:10px}.attach-button{background:none;border:none;cursor:pointer;margin-right:10px;display:flex;align-items:center;justify-content:center;color:#ee3b45;}.attach-button svg{width:20px;height:20px;fill:#ee3b45;}.file-input{display:none}.attachment-preview{display:flex;align-items:center;background-color:#f0f0f0;border-radius:15px;padding:5px 10px;margin-right:10px;max-width:200px;font-size:12px}.attachment-preview span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.remove-attachment{background:none;border:none;cursor:pointer;color:#ff4d4f;margin-left:5px;font-size:14px;line-height:14px}.input-row{display:flex;align-items:center}.chat-input{flex-grow:1;padding:10px 15px;border:1px solid #e0e0e0;border-radius:20px;outline:none;font-size:14px}.send-button{background-color:#ee3b45;;color:#fff;border:none;border-radius:50%;width:40px;height:40px;margin-left:10px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background-color 0.2s ease}.send-button:hover{filter:brightness(85%)}.send-button svg{width:18px;height:18px;fill:#fff}.message.bot-message{font-family:Arial,sans-serif;font-size:14px;color:#333;background-color:#e9bbbb17;padding:15px;border-radius:10px;line-height:1.5;max-width:100%;box-shadow:0 0 4px rgb(0 0 0 / .05)}.message.bot-message .logo{display:flex;align-items:center;margin-bottom:12px}.message.bot-message .logo img{width:28px;height:28px;margin-right:8px;border-radius:4px}.message.bot-message .logo span{font-weight:700;color:#EA0B2A;font-size:16px}.message.bot-message h2,.message.bot-message h3{color:#EA0B2A;margin:10px 0 6px;font-size:15px}.message.bot-message p{margin:4px 0}.message.bot-message ul{padding-left:18px;margin:6px 0 12px 0}.message.bot-message li{margin-bottom:4px}.message.bot-message a{color:#EA0B2A;text-decoration:none;font-weight:700}.message.bot-message a:hover{text-decoration:underline}.message.bot-message table{width:100%;border-collapse:collapse;margin-top:10px;margin-bottom:10px}.message.bot-message th,.message.bot-message td{border:1px solid #ccc;padding:8px;text-align:left;font-size:13px}.message.bot-message th{background-color:#fbeaec;color:#EA0B2A;font-weight:700}.typing-indicator .avatar{display:flex;align-items:center;margin-bottom:6px}.typing-indicator .avatar img{width:26px;height:26px;border-radius:50%;margin-right:8px}.typing-indicator .avatar span{font-weight:700;font-size:14px;color:#EA0B2A}.typing-dots{display:flex;gap:6px;align-items:center}.typing-dots .dot{width:6px;height:6px;background-color:#999;border-radius:50%;animation:blink 1.4s infinite both}.typing-dots .dot:nth-child(2){animation-delay:0.2s}.typing-dots .dot:nth-child(3){animation-delay:0.4s}@keyframes blink{0%,80%,100%{opacity:0}40%{opacity:1}}.message.bot-message .avatar img{width:30px;height:30px;margin-top:-3px}.message.user-message .avatar img{width:30px;height:30px;margin-top:-3px}.message.bot-message{display:flex;align-items:flex-start;background-color:#f0f0f0;padding:10px 15px;border-radius:10px;margin-bottom:10px;max-width:80%}.bot-message .avatar{margin-right:10px}.user-message .avatar{margin-right:10px}.bot-message .avatar img{width:28px;height:28px;border-radius:50%}.user-message .avatar img{width:28px;height:28px;border-radius:50%}.bot-message .bot-content{flex:1;font-size:14px;color:#333;line-height:1.4}.message.bot-message{background-color:#f0f0f0;padding:12px 15px;border-radius:12px;margin-bottom:12px;max-width:90%;position:relative;overflow:hidden}.bot-message .avatar{float:left;margin-right:12px}.user-message .avatar{float:left;margin-right:12px}.bot-message .avatar img{width:40px;height:40px;border-radius:50%}.bot-message .bot-content{overflow:hidden}.bot-message .eqdom-response{font-size:14px;color:#333;line-height:1.5}.bot-message .eqdom-response p{margin:4px 0}.close-chat-iframe{display:none}.mic-button{background:#fff;border:1px solid #e0e0e0;border-radius:50%;width:40px;height:40px;margin-left:10px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.2s ease}.mic-button.recording{border-color:#ee3b45;box-shadow:0 0 0 3px rgb(238 59 69 / .2)}.user-message audio{width:260px;max-width:100%;margin-top:4px}.user-message .bot-content audio{display:block;width:260px;max-width:100%;}.user-message audio{width:260px;height:36px;border-radius:12px;background-color:#fbeaec;padding:4px}.user-message audio::-webkit-media-controls-panel{background-color:#fbeaec}.user-message audio::-webkit-media-controls-play-button{filter:invert(18%) sepia(80%) saturate(4000%) hue-rotate(340deg)}.user-message audio::-webkit-media-controls-current-time-display,.user-message audio::-webkit-media-controls-time-remaining-display{color:#EA0B2A}.bot-tts-wrap audio{width:260px;max-width:100%}.bot-tts-wrap{padding:6px 8px;border-radius:12px;background:rgb(234 11 42 / .06)}